Frequently Asked Questions (FAQ)

Here are some answers to your Frequently Asked Questions.

1. What if I lost my agent but I want to stay with my current insurance company?

Answer: Call us! We’re an independent agency, and our carrier lineup is always evolving. There is a great chance that we represent your current company. If not, we can still offer options so that if you ever do decide to shop around, you’ll have a good idea of where you stand.

2. I’ve lived in Oregon my whole life. I like the idea of buying local through a regional company that understands my needs here in the Northwest. Can you help me?

Answer: Absolutely! Did you know that there are a number of great regional companies that are committed to Oregonians? Recently through Oregon Mutual Insurance Company (based in McMinnville, Oregon), we helped a new client save $876 per year on their home, auto and umbrella package! We also saved another home and auto client $347 per year by placing their policy through Sublimity Insurance Company (Sublimity, Oregon). Sometimes it just pays to shop!

3. I own a business and I need an agent that can give me coverage for several different types of insurance. Additionally, I don’t want to run all over town chasing different agents trying to find answers. After all, I have a business to run! What can you do for me?

Answer: We have been working closely with business owners for decades! Whether you need help with your Business Insurance, Group Medical Benefits, Workers Compensation, Bonds…. we have the expertise to get the job done. Additionally, we represent some of the largest and most competitive insurance companies in the world. Whether your business is large or small, we can provide you with creative options and quality solutions so you can focus on building your business.

4. Every time I call an insurance agent, I feel like I’m getting “sold.” All I want is for someone to give me advice, show me some competitive options, and give me the room to make a decision without the constant pressure and sales tactics. How are you different?

Answer: We hate that too! Therefore, you won’t get that run-around from us. As the owner of the agency, you have my word on it. We have been in this business far too long to mistreat our valuable clients. When you contact our agency, you can expect these things:

  1. Unless our lines are full, a human will answer the phone. A NICE human.
  2. When you visit us you will be treated like royalty. Whatever image you have of a typical insurance office, forget it. After your first visit, you’ll WANT to come back!
  3. You will get personal attention from a TEAM of experienced specialists that can take care of your needs. We will provide options and offer suggestions. If you already have a better deal, we’ll tell you. Then we’ll educate you on how you can get the most benefit from your insurance dollar. We’ll do it right.
  4. Consultations are FREE. You will not be pressured to buy anything. You will be treated with courtesy and respect, and you will certainly have the opportunity to make a quality decision before moving forward.

Thank you for asking!
~John Petrie & Aaron Smith, Agency Owners

The Summit Group of Oregon ~ More Choices. Better Results.